(Hong Kong – 14 September 2026) At the Forum held today to celebrate Senior Citizen Home Safety Association 30th Anniversary, Senior Citizen Home Safety Association (“SCHSA” or the “Association”) announced plans to expand its services with a new offering built around a fall detection system, to be launched by the end of this year. This new initiative marks an important step forward in the Association’s service development, evolving from a “swift reactive response” mode to “early detection and proactive intervention”.   This will further help address potential life-threatening risks that elderly face when living at home.

Mr. CHAN Mo Po, Financial Secretary, and Mr. SUN Yuk Han, Secretary for Labour and Welfare, attended the event and delivered addresses, recognising the Association’s contributions to ageing in place over the past 30 years and looking ahead to working together to address the challenges of an ageing population.

New Service Emphasizes Proactive Intervention

The Association today announced plans to introduce a new service built around a fall detection system to be launched later this year. The new service – called Care-on-Call Proactive Protection Service - will offer a new eldercare model encompassing risk assessment, smart detection and timely intervention. It emphasizes prevention through risk assessment and mitigation, early detection through AI technology, and pro-active intervention to ensure timely assistance.   Users do not need to wear any device or press any button to enjoy this 24x7 proactive protection service.

Speaking at the Senior Citizen Home Safety Association’s 30th Anniversary Forum, Mr Tom Chan, Chairman of SCHSA, said: “The Association will soon launch the ‘Care-on-call Proactive Protection Service’, taking our services from reactive response to proactive intervention, and from ‘responding swiftly to calls for help’ to ‘early detection and proactive follow-up’. The new service uses a fall sensor system that can monitor and detect whether an elderly person has fallen, and allow for real time two-way conversation between our Call Centre and the user, making it easy for timely rescue and follow-up.”

Government Recognises Three Decades of Contributions and Calls for Innovation and Collaboration to Address Population Ageing

Speaking at the event, Mr. Paul Chan, Financial Secretary, said: “The Senior Citizen Home Safety Association has consistently harnessed advances in technology to provide services that are practical, easy to use and reassuring for elderly people. This commitment deserves our heartfelt recognition. I understand that the Association continues to explore how technology can enable smarter services, including the intelligent accident detection service now being piloted. The system combines millimetre-wave technology with artificial intelligence to detect falls among the elderly without capturing images. The Association’s work over the past 30 years reminds us that the value of technology lies in serving people, and that the warmth of a city comes from how we treat those around us. Let us work together to enhance the quality of elderly care through innovation and bring people closer through compassion, so that every elderly person can live safely at home, enjoy peace of mind and stay connected to the community.”

Mr Chan also congratulated the Association on its 30th anniversary and wished it continued success in further enhancing its services.

Mr. SUN Yuk Han, Secretary for Labour and Welfare, said in his address at the event: “Back in 1996, our society was still relatively young. Yet (Dr Law Chi-kwong, the Association’s Founding Chairman) spearheaded the establishment of Senior Citizen Home Safety Association, anticipating the challenges we would face in the future. Over these 30 years, the Association has done a great deal of practical, meaningful work to help us respond to an ageing society. For example, its emergency alarm service is a household name, to the point where people almost instinctively think of using it whenever they need help. This is very positive.

We are working with SCHSA already on a number of things…Looking ahead, we will be working with the Association on many fronts. We hope to draw on its flexibility and forward-looking ideas to explore together how we can respond over the next 20 to 30 years. Population ageing will continue throughout that period, and we must keep moving forward and identify ways to effectively address the challenges it brings.”

Bringing Together Cross-sector Expertise to Explore New Directions in Eldercare

The Senior Citizen Home Safety Association 30th Anniversary Forum brought together representatives from government, business, academia, technology and social welfare sectors.  Through thematic discussions, participants explored the value and future of emergency alarm services, the application of gerontechnology in ageing in place, and opportunities for AI-enabled care.

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