e-Care LinkTM Mobile App

e-Care LinkTM Mobile App is an APP for seeking help from SCHSA through a designated Android smartphone application. After a Service User activates the e-Care LinkTM Mobile App, he/she can immediately communicate with SCHSA’s 24-hour Call and Care Service Centre. Centre staff offer suitable assistance services, and contact the User’s family to update the User’s status.

About the Service

  1. 24-hours comprehensive Outdoor Assistant and Support Service
  2. Offers personal caring and emergency assistance services to the elderly and others in need through our core service
  3. Collaboration with Hospital Authority to provide electronic medical record to to A&E Departments to facilitate appropriate medical treatment
  4. Health care information provided by registered nurses
  5. Short-term emotional counseling service by qualified social workers

    Please note that in order to enable service subscription of e-Care LinkTM Mobile App for the users with China Mobile network, VoLTE function has to be available in the smartphone. 

Service Plan

PlanMonthly FeeContract PeriodPromotion Gift
e-Care LinkTM APP $168 12 months Octopus Remote #

#Promotion gift is subject to a first-come-first-served basis while stock lasts.

Android users can make use of SCHSA's designated remote to activate the e-Care LinkTM Mobile App, additionally the remote is equipped with the Octopus function, making the user feel more convenience in an outdoor environment.

About e-Care LinkTM Mobile App Octopus Remote

  1. Direct connect to to SCHSA's 24-hours Call and Care Service Centre
  2. Equipped with Octopus function

 

e-Care Link Mobile App - Not Successfully Tested Smartphones

Apple

iPhone 

ASUS

Asus ZenFone 2 (Z00AD)

ZenFone Max (ZC551KL)

ZF MAX M1

Huawei

P20 lite

P10 Lite

P9 Lite

Mate 10

Mate 9 (MHA-L29)

Mate 8 (NXT-AL10)

Honor10 (COL-L29)

G7

Y9

DUB-LX2

Y7 Pro

Nova 5T

COL-L29 (Honor10)

Y9 Prime

Lenovo

PHAB (PB1-750M)

LeTV

Le X520

Le2 (X520)

Nokia

X6

 7

6.1

One Plus

A5010

OPPO

 A37m

Samsung

Galaxy Folder 2

Sony

Sony F3116

C5 Dual (E5563)

Z5 Premium Dual (E6883)

C3 Dual (D2502)

SUGAR

Y12S

Y12

Xiaomi

Redmi note 7

Redmi Note 6 Pro

Note 8 Pro

Redmi 7

Meizu

meizu note9

16S

Vivo

vivo 1820

Y12

Y17

  • All Android phones that don’t have a built-in Google Play store or Google Play store that doesn’t work properly.

(Last updated on 15 Oct, 2019)