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| Easy Home Services (EHS) aims to provide reliable, efficient and tailor-made ˇ§one stopˇ¨ high quality household management services in response to the need of local market. Services provided range from household cleaning to professional care services and diversified service plans are provided to the customers. As a social enterprise, the Service also takes this chance to carry out the social responsibility by providing working opportunities for people who have completed the re-training program. |
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- To provide professional, tailor-made and customer-oriented household management services which enable our service users to enjoy healthy fashionable and carefree lifestyle.
- To develop a career prospect, build and maximize the capacity of home helpers by aligning the support from ERB and NGOs (training bodies), enabling them to achieve self reliance,
- To develop an innovative, sustainable and economic efficient business model so as to provide worthwhile service with continuous improvement.
- To facilitate the development of household management service market by providing a platform for the collaboration and synergy among various ERB, NGO and other counterparts within the sector.
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| As a "Household manager", EHS aims to provide reliable, efficient and tailor-made services to our service users from the first contact to the end of our services. By enjoying our well-arrangement household management services, service users can be able to lead a high quality and healthy life. |
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| * For service details, please kindly refer to EHS pamphlet or visit EHS website (http://www.ezhome.com.hk). |
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| Assessment by professional registered social worker |
| Services users of elderly care services and health care services will be provided a tailor-made care plan and regular service assessment by professional social worker. |
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| Quality Assurance Scheme |
| EHS supervises the services in different ways and widely collects the service usersˇ¦ feedback and opinions to ensure high quality and professional household services are provided. |
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| Comprehensive Labor Insurance |
| All the staff is under the direct employment of SCHSA and is covered by Employees Compensation Insurance, Public Liability Insurance and Professional Indemnity Insurance. |
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| Continuous Training |
| All the staff are qualified by the pre-employment training, on-the-job training and regular assessment to ensure high quality service is provided. |
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| High Technology |
| With the Information and Communication Technology (ICT) system, service requests can be made through internet, telephone and facsimile easily. With the help of high technology, EHS can be able to arrange service which is on special timeslot and in urgent case. |
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| High Service Efficiency |
| Service users will receive reply from EHS within a day upon registration. Service can be delivered within 3 hours upon job confirmation for urgent requests. |
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| Flexible Payment Methods |
| EHS service users can settle the bill by different payment methods like credit card, PPS, paying cash at 7-eleven or OK convenience stores and cheque. |
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| Huge Staff Stoops |
| With huge troop of staff, EHS can provide timely services all over Hong Kong. |
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| Diversified Service Plan |
| Hourly plan, monthly plan, coupon and the referral plan as well as diversified service package are provided for the choice of service users. Price are disclosed to the public and unified for every users. |
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| One-stop Services |
| EHS handles all the matters including selecting, assessing, monitoring the staff. Service Users do not need to have the direct negotiation and employment. |
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